Frequently Asked Questions
Canning question
What is correct way to prepare SNAP Lids for use on jars?
Can I reuse SNAP Lids that have been heated in hot water?
How do different canning methods effect the safety of home canned foods?
How tightly should screw bands be applied?
Must all jars of home canned foods be heat processed?
What is headspace? Why is it important?
How do I prepare SNAP Lids for use?
How do I prepare my mason jars and SNAP Lids prior to use?
How long can home canned foods be stored?
Altitude - What adjustments do I need to make when canning at high elevations?
Where should home canned foods be stored?
Altitude - How do I determine the altitude of my home?
Where can I buy gem lids?
How do I find out about a billing question?
Can I buy mason jars by mail order? (i.e. Order Online)
I do not want to use a credit card to order online. How do I submit an order?
How long will it take to receive my order?
What if I want to change my order?
I do not have a VISA account, how can I place an order?
How do I return or exchange a product that I ordered?
My inquiry doesn't fit any of the available categories.
What causes seal failure or lids to seal then unseal?
What causes buckled or bulging lids?
What causes mason jar breakage?
What should I do if a lid doesn’t seal?
I have comments regarding this website. Who do I contact?
How do I fix a jam or jelly that didn't gel?
How do I know if a home canning recipe from friends/family is safe to use?
How do I know if a jar of home canned food is spoiled?
What causes colour changes in home canned foods?
Can fruit be safely canned without adding sugar?
Can vegetables be canned safely without adding salt?
Why did my garlic turn blue-green?
Why do some pickles lose their crunchy texture?
Why must lemon juice or citric acid be added to home canned tomatoes?
If home canned foods have frozen during storage, are they safe to eat?
What causes food/liquid to leak out of jars after and/or during heat processing?
Do you have a home canning recipe for ________?
How do I prevent browning in light colour fruits?
How do I reduce the quantity of sugar in jam or jelly recipes?
Does Bernardin have a factory outlet store?
I cannot find a certain Bernardin product. Can you help me?
How can I purchase Bernardin products wholesale for my business?
What is correct way to prepare SNAP Lids for use on jars?
"Boiling lids" prior to placement on jars is no longer required for home canning success. This recommendation was changed in 2002 to "heat SNAP Lids in hot water, NOT boiling" (180ºF/82º). Previously, Canadians had been advised to "boil SNAP lids five minutes" before placing them on filled jars. Testing in Bernardin's labs revealed that boiling the lids too long, combined with overly tight application of the screw bands, could lead to seal failure. Research among consumers showed that some home canners tended to follow the old adage - 'If a little is good, more must be better.'

While preboiling metal lids is not required, Bernardin lids must be hot when placed on hot food in hot jars, thus the recommendation to place them in 'hot' water. Do NOT heat lids in an oven.

Screw bands require no preparation and are much easier to apply to jars when used at room temperature.
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Can I reuse SNAP Lids that have been heated in hot water?
Yes, if you've prepared more lids than are required for a specific recipe, remove the extra SNAP Lids from the water and dry with a towel. Store in a dry spot until ready to use again. For your next canning project, re-heat these unused SNAP Lids as directed in hot water.
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How do different canning methods effect the safety of home canned foods?
There are no safe short-cuts in home canning. Heat processing all high acid foods in a boiling water canner and low acid foods in a pressure canner--for the appropriate time for the food and jar size--are the only currently approved methods for safe home canning. There is no substitute for adequate heat treatment. Some people may experience "good luck" with outdated methods...and then one year everything spoils! Each growing season is different. Heat-resistant bacteria are not necessarily present in every piece of produce. IF these organisms are absent...and that's a big IF...under-processed foods might keep. When they are present, the food spoils. Be safe rather than sorry. Always assume these microorganisma are present. Follow current, tested practices, such as those recommended on this site, that use the equipment and supplies available to you today. Certain home canning methods and techniques, once thought to offer success, have been shown to be faulty, unsafe and potentially dangerous. These include:
Open-Kettle Canning Open-kettle canning is not safe and is not recommended for food preservation. Open-kettle canning involves cooking the food in an open saucepan. The hot food is then put into jars and the lids are quickly put in place. This method "hopes" that a proper seal will be achieved as the food cools. Regardless of the duration or heat intensity of the cooking period, the open-kettle method is not safe because the filled jars of food are not heated to and maintained at temperatures necessary to destroy spoilage microorganisms and assure strong vacuum seals. The open-kettle method omits essential heat processing necessary to drive the air from the jar to create a vacuum seal. The lid may appear to seal, but later may unseal due to a low vacuum. Or, microorganisms left in the food may cause spoilage. This spoilage produces gases, which in turn increase pressure inside the jar. The increased pressure may force the lid to release. Foods ferment when open-kettle canning does not destroy yeasts, or permits them to enter the jar as it is filled and before it is sealed. Simply getting lids to curve downward on jars will not, in itself, prevent food from spoiling. The only successful way to create an airtight vacuum seal and destroy spoilage microorganisms is to heat process all filled jars by a method and time, appropriate for the type of food and jar size.
Oven Canning Not only is it unsafe, oven-canning can be extremely hazardous. Regardless of the brand of oven, jar, cap or lid you use, jars can break or explode due to temperature fluctuations when the oven door is opened. When you preserve food, it is important to know and control temperature. Oven temperatures vary according to accuracy of the oven regulator and how heat circulates. Also, dry heat penetrates food jars very slowly. Moreover, the temperature of the food inside the jar is not heated sufficiently to destroy microorganisms.
Steam Canning Do not confuse steam canning with pressure canning. Steam canning places jars of food on a rack in a covered, shallow pan. As the water in the shallow pan boils, steam is circulated around the filled jars. Steam in this device is not pressurized. These canners do not create a steady flow of steam nor maintain an even temperature. It is impossible to know if the heat has penetrated the food properly. The heat processing times given in recipes on this site are safe for processing foods in a boiling water canner or pressure canner as specified. Do not use these processing times for a steam canner as safe processing times have not been established for this method.
Outdated Techniques
    Up-to-date lid application technique is important! Changes in lid design and sealing compounds have led to new and improved application techniques for ensuring tight seals to guard against food spoilage. In years past, instructions for zinc lids as well as metal bands, used with rubber rings and glass lids, dictated that lids be twisted on very tightly or be applied very firmly and then backed off (reversed) a quarter turn. Other out-moded techniques required that bands be retightened after processing or that jars be inverted after closing or processing. All of these lid application techniques are outdated! Used with today's two-piece metal lids, these techniques can cause seal failure. These outdated techniques simply do not work successfully with two-piece metal home canning lids made and sold in Canada and the United States.Always follow the manufacturer's recommendations for use of a product.
    Blanket Steeping Heating filled jars of food in boiling water and then wrapping the jars in woolen blankets to keep them warm over a period of time is not recommended for any type of food. Food preservered according to this method of food preservation rarely, if ever, reaches temperatures sufficient to destroy microorganisms. Keeping the jars warm in blankets can, in fact, be dangerous. The prolonged warm environment may promote bacterial growth inside the jars.
    Grandmother's Recipes General home canning guidelines were updated in the late 1980s to meet today's standards of quality and safety. Home canning recipes or books published prior to 1988, may contain outdated information which could affect the safety of the end result. For this reason, we suggest using a reputable canning guide published after 1989.
    Microwave Canning Potentially unsafe devices have been marketed for canning food in a microwave oven. These devices have not been shown to destroy all bacteria present in the food nor do they heat uniformly. Problems may also occur with food siphoning out of the jars and lid failures. Do not use these devices to can food at home.
    Vacuum Sealing Devices Some kitchen appliances can create a vacuum in a mason jar without heat treatment. Since there is no heat treatment to destroy spoilage microorganisms and botulism bacteria, these organisms can grow under the vacuum seal. Vacuum sealing devices are not safe substitutes for proper heat processing in mason jars. If you wish to use vacuum sealers with canning jars, use them only for dry ingredients and non-perishable staples.
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How tightly should screw bands be applied?
Apply screw bands securely until fingertip tight. Center the prepared SNAP Lid on the jar. Then, using just your fingers, screw the band down evenly until you meet a point of resistance. Do not overtighten bands by using the full force of your hand or a utensil to tighten the band. Do not apply band very firmly and then reverse it ("back it off") a quarter turn. After processing, bands may appear to have loosened. This is natural. Do not retighten bands after processing. Let jars stand undisturbed 24 hours. Overtightening bands prevents venting of excess air from the jar during heat processing. Jars that do not vent properly do not seal securely. Screw bands that are applied too tightly can cause lids to buckle. Buckling leads to seal failure.
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Must all jars of home canned foods be heat processed?
Yes, all jars of home canned foods that will be stored at room temperature must be heat processed to assure shelf stability and food safety. There are only two methods for heat processing home canned foods that are considered safe: boiling water canner for high acid foods and pressure canner for low acid foods. More detailed information on heat processing is found in Canning Basics and Step-by-Step.
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What is headspace? Why is it important?
Headspace is the unfilled space in a home canning jar. It is the amount of space between the top of the food or liquid and the underside of the lid (or top edge/rim of the jar). Recommended headspace is based on the jar size and type of food or recipe. The proper headspace provides a good balance of -- enough space for the food to expand during heat processing yet not too much space to allow a strong vaccum to form as the jars cool after processing.
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How do I prepare SNAP Lids for use?
“Boiling lids" prior to placement on jars is no longer required for home canning. This recommendation has been changed to "heat SNAP Lids in hot water, NOT boiling" (180ºF/82ºC). In the past, the recommendation was to "boil SNAP lids five minutes" before placing them on filled jars. Extensive testing by Bernardin's technologists revealed that boiling the lids too long, combined with overly tight application of the screw bands could lead to seal failure.
  • SNAP Lids must be hot when placed on hot jars of hot food, whereas screw bands should be room temperature.
  • Screw bands require no preparation and are much easier to handle if left at room temperature. Apply screw bands evenly and firmly until resistance is met. Don't overtighten as this prevents venting - air escaping - during heat processing.
  • Heat processing all filled jars is still a necessity for safe home canning.
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How do I prepare my mason jars and SNAP Lids prior to use?
Visually inspect mason jars for nicks, cracks, uneven rims or sharp edges that may prevent sealing or cause breakage. Check screw bands for proper fit on your mason jars and be sure SNAP Lids are new (previously unused) and scratch-free.

Wash jars and lids in hot, soapy water; rinse well. Place required number of clean mason jars on a rack in a canner or large saucepan.

  • If using a boiling water canner; cover jars with water and heat water to a simmer (180°F/82°C). Keep jars hot until used.
  • If using a pressure canner, place clean jars in canner, add water to 3-inch depth ( 15 cm) and heat to a simmer (180°F/82°C), Leave jars in hot water until used. (Note, if packing jars with chilled fish, do not preheat jars or water prior to filling jars. When mason jars are filled and pressure canner is filled, add room temperature water to depth recommended by pressure canner manufacturer.)

Heat processing time recommendations for jams and jellies was been increased from 5 minutes to 10 minutes in 2003, thus eliminating the need to pre-sterilize mason jars before filling. Tests have shown that increasing the processing time does not adversely affect the product. If you choose to continue to use high acid recipes that require less than 10 minutes heat processing time, mason jars should be boiled 10 minutes, at altitudes up to 1,000 ft (305 m), prior to filling and the subsequent shorter than 10-minute heat processing time.

“Boiling lids" prior to placement on jars is no longer required for home canning. This recommendation has been changed to "heat SNAP Lids in hot water, NOT boiling" (180ºF/82ºC). Leave lids in hot water until used. In the past, the recommendation was to "boil SNAP lids five minutes" before placing them on filled jars. Extensive testing by Bernardin's technologists revealed that boiling the lids too long, combined with overly tight application of the screw bands could lead to seal failure. SNAP Lids must be hot when placed on hot jars of hot food, whereas screw bands should be room temperature. Tighten screw bands securely & firmly until resistance is met - don't overtighten. Heat processing ALL filled jars is still a necessity for safe home canned foods.

Screw bands require no preparation and are much easier to handle if left at room temperature. Apply screw bands evenly and firmly until resistance is met. Don't overtighten as this prevents venting - air escaping - during heat processing. For additional information, see Canning Basics and Step-by-Step.
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How long can home canned foods be stored?
Jars of food that have been properly heat processed and have an an intact vacuum seal will keep indefinitely. However, changes do occur during shelf storage. These changes may affect the flavour, colour, texture and nutritional value of the product. Therefore, for best results, we recommend using home canned food within one year.
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Altitude - What adjustments do I need to make when canning at high elevations?
In most home canning recipes, recommended processing times for boiling water and pressure canners are stated for use at elevations of 0 (sea level) to 1,000 ft (305 m).
Because air is thinner at higher elevations, water boils at temperatures lower than 212°F (100°C) and pressure levels are reached at lower temperatures. Lower temperatures are less effective in destroying microorganisms so adjustments must be made to assure the safety of home canned foods preserved at higher altitudes. When using a boiling water canner at altitudes higher than 1,000 ft (305 m), extend processing times as indicated in chart.
Boiling Water Canner - Altitude Adjustments
ALTITUDE
FEET
1,001 - 3,000
3,001 - 6,000
6,001 - 8,000
8,001 - 10,000
METERS
306 - 915
916 - 1,830
1,831 - 2,440
2,441 - 3,050
INCREASE
Processing Time
5 minutes
10 minutes
15 minutes
20 minutes

When using a pressure canner at altitudes above 1,000 ft (305 m), the pressure level is increased but the recommended time remains constant. The type of pressure canner used determines the pressure adjustment.
Weighted Gauge Pressure Canner Altitude Adjustments
ALTITUDE
FEET
0 - 1,000
1,001 - 2,000
2,001 - 4,000
4,001 - 6,000
6,001 - 8,000
8,001 - 10,000
METERS
0 - 305
306 - 609
610 - 1,219
1,220 - 1,828
1,829 - 2,438
2,439 - 3,048
WEIGHTED GAUGE
lb
10
15
15
15
15
15
kPa
68
102
102
102
102
102

Dial Gauge Pressure Canner Altitude Adjustments
ALTITUDE
FEET
0 - 1,000
1,001 - 2,000
2,001 - 4,000
4,001 - 6,000
6,001 - 8,000
8,001 - 10,000
METERS
0 - 305
306 - 609
610 - 1,219
1,220 - 1,828
1,829 - 2,438
2,439 - 3,048
Dial GAUGE
lb
11
11
12
13
14
15
kPa
75
75
82
89
95
102

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Where should home canned foods be stored?
Store home canned foods in a cool, dry draft-free place that is as dark as possible. The best temperature range for home canned food storage is 50° to 70°F (10° to 21°C). Food stored at temperatures higher than 70°F (21°C), may lose some of its nourishing qualities. Freezing can cause the contents of a jar to expand which in turn can break the seal or the jar. A dark storage area is preferred. Light hastens oxidation and destroys certain vitamins. It can also cause certain foods to fade in colour. Placing jars in cupboards or boxes protects them from light. Avoid damp storage areas as they can cause lids to corrode.
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Altitude - How do I determine the altitude of my home?
Most local elevations or "Altitude" can be determined by looking at a local map. Or, refer to the chart below. If you are not able to find data for your particular location, call Bernardin Ltd. toll free at 1-888-430-4231. One of our customer service representatives will be happy to assist you.

Elevations of Selected Canadian Cities
CITY

British Columbia
Kamloops
Kelowna
Prince George
Terrace
Vancouver
Victoria
Alberta
Calgary
Edmonton
Lethbridge
Medicine Hat
Red Deer
Vermillion
Saskatchewan
Regina
Saskatoon
Swift Current
Manitoba
Brandon
Winnipeg
Ontario
Barrie
Kenora
North Bay
Ottawa
Sault Ste. Marie
Thunder Bay
Toronto
Quebec
Chicoutimi
Montreal
Quebec City
Sherbrook
Trois-Rivieres
New Brunswick
Fredericton
Moncton
St. John
Nova Scotia
Halifax
P.E.I.
Charlottetown
Newfoundland
St. John's
NWTerritories
Inuvik
Yellowknife
Nunavut
Iqaluit
Yukon Territory
Dawson
Whitehorse
Altitude
FEET


1133
1409
2268
713
14
63

3557
2373
3047
2352
2968
2025

1894
1653
2682

1343
783

968
1344
1215
374
630
653
569

544
270
244
792
199

67
232
357

477

160

461

224
675

110

1214
2305
Altitude
METERS


345
429
691
217
4
19

1084
723
928
716
904
617

577
503
817

409
239

295
409
370
114
192
199
173

166
82
74
241
61

20
71
109

145

49

141

68
206

34

370
703

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Where can I buy gem lids?
In response to Western home canners, Bernardin has reinstated 78 mm Gem SNAP Lids in its line of home canning closures. Thus, Canadians will have their choice of three sizes of closures – 70 mm standard (in red boxes), 86 mm wide mouth (green boxes) or 78 Gem (in yellow-orange boxes). Millions of Bernardin Gem SNAP Lids, in the familiar yellow-orange boxes, were shipped to Canadian retailers early this summer. Two-piece Gem Lids will be available for shipment to retailers late this summer or early in the fall 2003. While lids for gem jars have and are expected to continue to be a very small portion of our overall product offering, Bernardin considers users of these jars in the Western provinces to be valued home canners. Hence, we want owners of 78 mm mouth jars to continue to use proven-quality Bernardin SNAP Lids, if they wish.
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How do I find out about a billing question?
Please email us your billing question, using the Message Box in Contact Us. Please include your telephone number as our customer service representatives may find it more expedient to call you directly.
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Can I buy mason jars by mail order? (i.e. Order Online)
Due to the special handling and high postage costs required to deliver cases of glass jars without breakage, Bernardin mason jars are not offered in our mail order selection. Selected mass merchandisers, hardware and grocery stores across Canada, sell a selection of Bernardin Mason Jars year-round. If you don't see them in the store, ask the store manager. If the item is listed in the store's central warehouse, the manager can order it in for you. Four-packs of Bernardin Collection Elite® mason jar storage pots and lids are available in the Order OnLine section of the website.
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I do not want to use a credit card to order online. How do I submit an order?
If you do not wish to order via the internet using your VISA credit card, please print an order form by clicking on the link provided in Order OnLine. Then browse the product information and send your completed order along with the appropriate Canadian funds to Bernardin at the address listed on the order form. We accept cheque and/or money order. Please do not forward cash.
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How long will it take to receive my order?
Bernardin pledges the best, timely service we can provide. Most online orders are processed within 3 business days of their receipt. Orders sent via surface mail can take a week or more to reach us. These orders, also are processed as soon as possible, usually within 5 days of receipt. All orders are sent parcel post (surface mail) from Toronto. You should receive your order within 2 to 4 weeks of the date you initiated it. Questions regarding specific order status can be made via email--use the Message Box in Contact Us--or by calling 1-888-430-4231.
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What if I want to change my order?
If you have just placed your order and now wish to change it, please email us, using the Message Box in Contact Us. Please include your telephone number as our customer service representatives may find it more expedient to call you directly.
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I do not have a VISA account, how can I place an order?
At this time Bernardin can accept only VISA credit card payments. If you do not have a VISA account, please print an order form by clicking on the link provided in Order OnLine. Then browse the product information and send your completed order along with the appropriate Canadian funds to Bernardin at the address listed on the order form. We accept cheque and/or money order. Please do not forward cash.
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How do I return or exchange a product that I ordered?
The high standards that guide our product selection are the same that guide our guarantee. If you are not completely satisfied, return your purchase for a full replacement, exchange or refund of the purchase price. Please indicate the reason for your return, enclose a copy of your packing slip and send it in the original shipping container, if possible. Returns should be made within 60 days of receipt of the product. Return postage will be refunded if the item was damaged or the wrong item was shipped.
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My inquiry doesn't fit any of the available categories.
If your query doesn't fit any of the above categories and/or if your review of available FAQs has not answered your question to your satisfaction, please use the message field to forward that inquiry to Bernardin. Our Consumer Response staff will attempt to assist you.
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What causes seal failure or lids to seal then unseal?
The use of up-to-date home canning utensils and supplies, following the manufacturer’s recommended lid application techniques and heat processing steps are all essential for sealing success with home canning two-piece metal lids. The most common causes of seal failure are:
  • Insufficient heat processing of filled jars.. When filled jars are not heat processed and/or when the heat processing method or time are inadequate for the type of food and jar size – excess air is not “vented” from the jars and microorganisms that cause food spoilage are not inactivated. Initially, some lids may appear to seal. i.e. curve downward. However, these same lids may unseal during shelf storage. The seal failure at that time is caused by one of two reasons: a) very low vacuum was created initially. Low vacuums do not hold over time, or b) Due to inadequate heat processing, food begins to spoil inside the jar. This spoilage produces gases that force the lid to release. All filled jars, regardless of their content, must be heat processed by an appropriate method and time for safe, shelf-stable storage.
  • Over-tightening of screw bands. Overtightening screw bands prevents “venting.” Apply screw bands securely, until fingertip tight. Note: Applying screw bands very tightly, then backing them off a quarter turn is an outdated method that does not work successfully with Bernardin SNAP Lids.
  • Re-tightening or tampering with screw bands immediately after processing before food is thoroughly cooled. Allow jars to cool undisturbed for 24 hours.
  • Incorrect headspace or failure to remove air bubbles before placement of the SNAP Lid.
  • Failure to soften sealing compound on SNAP Lids prior to use. Boil SNAP Lids 5 minutes, not longer; let stand in hot water until used.
  • Reuse of single-use SNAP Lids or use of commercial food glass jars.
  • Use of mason jars with nicks, cracks or chips in the sealing edge or neck rim.
  • Failure to clean the rim of the filled jar before applying the lid and/or rapid changes in processing temperatures that cause liquid to siphon from jar. Food, grease or seeds lodged between the jar rim and sealing compound can prevent the formation of airtight seals.
  • Careless or inappropriate handling of jars and lids before and after processing. i.e. inverting jars after filling or processing.
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What causes buckled or bulging lids?
Buckled lids appear to warp or bulge upward under the screw bands. There are two causes:
  • Buckling that is apparent immediately after heat processing is caused by application of the screw bands too tightly. Bernardin two-piece home canning lids are made in two pieces for a very important reason: to release pressure and vent air from the jar during heat processing. As the filled jar is heated, headspace pressure increases until excess air is vented from the jar. When the band is applied too tightly, there is no way for air to be exhausted from the jar. Consequently, the pressure build-up warps the lids and disrupts the seal formation.
  • Buckling that occurs during storage is caused by food spoilage. When heat processing is insufficient and does not destroy all spoilage microorganisms, food may spoil during storage. This spoilage produces gases inside the jar that forces the lid to bulge upward. This food should be discarded in a manner that neither humans nor animals will consume it.

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What causes mason jar breakage?
Bernardin mason jars are designed to withstand the repeated heating, cooling and multiple uses associated with home canning. However, they must be handled correctly to avoid certain situations that may result in breakage. The three main causes of accidental jar breakage and preventative measures are outlined below. Scratches Scratches especially those on the interior surface of mason jars, can weaken the glass and cause breakage when the jars are heated or handled. Scratches are caused by:
  • Metal utensils used to remove food from jars
  • ‘Knifing out’ air bubbles using a metallic utensil
  • Cleaning jars with steel wool or a wire stem brush
To ensure long lasting durability of your mason jars, clean them with a soft cloth and warm soapy water or in a dishwasher. Only use non-metallic utensils when removing bubbles and serving. Use jar lifters that have a coated surface over the metal. Thermal Shock Although mason jars can withstand repeated heating and cooling, they are sensitive to quick temperature changes. Sudden cooling or heating can cause thermal shock and result in breakage. These are examples of actions that can thermal shock by:
  • Pouring boiling water or food product into a room temperature jar
  • Placing a room temperature jar into boiling water
  • Setting hot jars on a cool or wet surface
  • Oven sterilization (Jars heat unevenly due to dry heat and temperature fluctuations inside the oven may be too drastic for the jars)
Always put hot food into a hot jar and never place a jar directly into boiling water. Sterilize jars by covering with room temperature water and bringing to a boil. Boil 10 minutes. Place hot jars on a dishtowel or wooden cutting board when filling and cooling. Build-up of Internal Pressure Heat causes expansion of food and gases inside the jar during processing. Thus pressure builds inside each jar. Glass does not expand, so the pressure needs an outlet. When lids are applied “fingertip tight” the excess gasses (or pressure) can escape. This action is called “venting”. If lids are applied too tightly “venting” is prevented. A build-up of excess pressure inside the jar can cause the jar to break. Apply screw bands fingertip tight, or until they meet a point of resistance. This allows air to escape during processing, properly “venting” the jar.
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What should I do if a lid doesn’t seal?
If a lid does not seal within 24 hours, the product must be:
  • Reprocessed immediately,
  • Stored in the refrigerator and used within a few days, or
  • Placed in a proper freezer container and frozen.
To reprocess a product, remove the lid and check the sealing surface of the jar for tiny nicks or imperfections. If glass is damaged, replace the jar. If the product was packed hot originally, empty the jar and reheat the food. Pack the food into a clean, hot jar. (If processing time is less than 10 minutes, sterilize the jar before filling.) Boil a new SNAP Lid 5 minutes, place it on the jar and apply the screw band securely, until fingertip tight. Reprocess the product using the canning method and full processing time recommended by an up-to-date reliable home canning resource.
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I have comments regarding this website. Who do I contact?
Please use the message field to forward your comments or questions about www.homecanning.com to Bernardin. We welcome your input.
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How do I fix a jam or jelly that didn't gel?
Unique circumstances regarding the growing season, the fruit variety or the fruit itself occasionally necessitate more than 24 hours for a gel to form. Therefore, wait two weeks to see if the product will gel. Do not disturb or shake the product during this time.

If after two weeks the product still has not gelled, it may be recooked. Keep these factors in mind when deciding to recook a fruit spread.
  • Only remake products that have maintained a good seal.
  • First, make one trial batch using 1 cup (250 ml) unset product to assure success.
  • Do not recook more than 8 cups (2000 ml) at one time.
  • All remade jams and jellies must be processed in a boiling-water canner.
  • Wash and resterilize jars. Boil new SNAP Lids, 5 minutes not longer.
Remake cooked jam/jelly using powdered fruit pectin
  1. Measure unset jam/jelly to be remade.
  2. For each 1 cup (250 ml) product, measure:
    • 2 tbsp (30 ml) granulated sugar,
    • 1 tbsp (15 ml) water and
    • 1 ½ tsp (7 ml) Bernardin Fruit Pectin.
  3. In a large, deep stainless steel saucepan, whisk fruit pectin into water. Stirring constantly to prevent scorching, bring to a boil. Stir in the measured jam and sugar.
  4. Stirring constantly over high heat, bring to a full rolling boil; boil hard 30 seconds. Remove from heat; skim foam, if necessary.
  5. Ladle into hot sterilized jars, leaving 1/4 inch (0.5 cm) headspace. Remove air bubbles. Wipe jar rim removing any stickiness. Centre new SNAP Lids on jars; apply screw bands securely until fingertip tight. Heat process 5 minutes in boiling water canner.
Remake cooked jam/jelly using liquid pectin
  1. Measure unset product and place in a large, deep stainless steel saucepan.
  2. For each 1 cup (250 ml) unset product, measure and set aside:
    • 3 tbsp (45 ml) granulated sugar,
    • 1 ½ tsp (7 ml) lemon juice
    • 1 ½ tsp (7 ml) Bernardin Liquid Pectin
  3. Stirring constantly over high heat, bring product to a boil. Add sugar, lemon juice and liquid pectin.
  4. Stirring constantly, return mixture to a full rolling boil; boil hard 1 minute. Remove from heat; skim foam, if necessary.
  5. Ladle into hot sterilized jars, leaving ¼ inch (0.5 cm) headspace. Remove air bubbles. Wipe jar rim removing any stickiness. Centre new SNAP Lid on jar; apply screw band securely until fingertip tight. Process 5 minutes in boiling water canner.

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How do I know if a home canning recipe from friends/family is safe to use?
Be sure the recipe complies with up-to-date guidelines that include proper heat processing of all filled jars using the appropriate method and time for the type of food, jars and lids available today. Home canning books or recipes considered to be family heirlooms or treasures, may not always be safe to use. In 1989, the United States Department of Agriculture (USDA) updated their home canning guidelines based on safety and quality. Therefore, a home canning book or recipe that was published before 1989 may be outdated and could affect the safety and quality of your home canned foods. See CANNING BASIC and STEP-BY-STEP. The Bernardin Guide to Home Preserving, Bernardin Tomatoes and Jams & Jellies Canning Mini-Guides as well as other books available in the Reference Library of Order OnLine offer up-to-date information and recipes.
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How do I know if a jar of home canned food is spoiled?
When up-to-date guidelines, such as those outlined on this site, are followed exactly, there should be little concern about the quality and safety of your home canned foods. As with commercial packaged foods, it is always wise to examine any food before using it. When you take it from the shelf, check each jar to see that it has retained its seal and that no visible changes have taken place during storage. Unsealed lids indicate the possibility of spoilage. Certain spoilage microorganisms, such as yeast, produce gases that increase the pressure inside the jar. This increased pressure can break the seals and/or cause the lids to swell. If a lid can be removed without the use of pressure, do not use the product. Other signs of spoilage include mold, bubbling gases, cloudiness, spurting liquid upon opening, seepage, yeast growth, fermentation, sliminess or disagreeable odors. If you know that a low acid food was improperly processed (i.e. in a boiling water canner as opposed to a pressure canner) do not use it under any conditions. If you suspect spoilage, dispose of the food without tasting it –“when in doubt, throw it out.” Dispose of all spoiled foods in a manner that will prevent consumption by humans or animals.
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What causes colour changes in home canned foods?
Although it may not be appetizing, you can eat most discoloured home canned food if the liquid is clear, the odour natural, and if you know the canning was done properly with recommended heat processing methods, time and temperature. The most frequent causes of colour change in home canned foods can be traced to:
  • Harvesting and handling - To maintain the most natural colour possible, keep all fruits and vegetables cool from the time they are harvested until they are canned. When hot-pack canning, do not overcook or heat produce at too high a temperature. Excessive heat alters virtually all natural food pigments.
  • Weather - Fruit that grows in very dry, hot weather, frequently turns pink when canned. This colour change cannot be prevented.
  • Oxidation - Light coloured fruits such as peaches and pears turn brown when exposed to oxygen during preparation or in the jar. While preparing fruit place it in a colour protection solution -- 4 tbsp (60 ml) Fruit-Fresh® dissolved in 8 cups (2 L) water. Be sure to remove air bubbles before closing the jar and pack fruit so that it will not float above the level of the syrup at the top of the jar.
  • Low sugar foods loss some colour when canned because sugar helps stablize the colour. Colour intensity is greatest in full sugar jams and fruits canned in sugar syrups. True reds are more difficult to maintain in reduced sugar spreads.
  • Improper storage conditions may also cause colour changes. Store canned foods in a cool, dark place.
Specific colour changes:
    Pink-purple cauliflower - Some cauliflower varieties are genetically inclined toward higher concentrations of red, purple, or blue pigments. This is the same harmless, water soluble pigment found in eggplant, red cabbage, berries, plums and grapes. In other types of cauliflower colorless or white pigments predominate. Purpling can develop in white varieties of cauliflower when heads are exposed to light during their growth. Tying leaves over the heads prevents light exposure. Purple cauliflower is safe to eat. If the purpling is excessive, use the vegetable raw for relishes or salads. Heat may induce a color change from purple to gray or slate blue--especially if the water is hard or has an alkaline pH. If you must cook purplish cauliflower, add a little vinegar or cream of tartar (tartaric acid) to the water. Pale beets – Red pigments fade when the beets are overcooked before canning or overprocessed during canning. To minimize colour loss, always leave a portion of the stem and the taproot in tack when cooking beets. Green, blue garlic – Immature garlic that has not been properly cured for 2 to 4 weeks at 70°F can turn an iridescent greenish color in cooked foods. Some varieties of garlic and/or growing conditions produce garlic that has an excess of natural bluish pigmentation. This colouring is more evident after pickling. Garlic colour changes can also be caused by a reaction between its natural pigments and iron, tin or aluminum in your cooking utensils or water. Pickles – Always use pickling salt. Avoid using sea salt as it contains minerals from the sea that can affect the colour of pickles.

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Can fruit be safely canned without adding sugar?
Sugar is not an "essential" ingredient for safe preservation of food in mason jars. Many foods can be safely preserved with little or no added sugar. The absence of sugar, however, may alter the flavour, texture and colour of home preserved foods especially when compared to similar foods that contain higher quantities of sugar. To preserve fruit without sugar, select only fully ripe fruit at its peak flavour. Water or unsweetened fruit juice (such as white grape or apple juice) may be used in place of sugar syrup. Or, if you choose, make a Very Light Syrup: combine 1/2 cup (125 ml) granulated sugar with 5 cups (1250 ml) water. This approximates the natural sugar level in most fruits and adds few calories. This small quantity of sugar also helps canned fruit retain their natural colour and texture. For more detailed information see CANNING BASICS and STEP-BY-STEP.
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Can vegetables be canned safely without adding salt?
Yes, vegetables can be home canned safely without salt. The measured quantity of salt indicated in most recipes is intended for taste and seasoning. The quantity is too small to control food spoilage. If desired, simply omit salt or reduce to taste. Do not omit or reduce salt from pickled foods or seafood. For reduced salt recipes available on this site, please choose "Reduced Salt or Sugar" in the Keywords of RECIPE SEARCH.
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Why did my garlic turn blue-green?
Immature garlic that has not been properly cured for 2 to 4 weeks at 70°F can turn an iridescent greenish colour in pickled foods. Garlic may also turn green when exposed to sunlight or temperature changes. Some varieties of garlic and/or growing conditions produce garlic that has an excess of natural blue/green pigmentation. This colouring becomes more evident after pickling. Blue garlic colour changes can also be caused by a reaction between garlic's natural sulfur content and copper in water or in iron, tin or aluminum cooking utensils. Blue garlic can also result when sufficient heat is not applied to inactivate garlic’s natural enzymes. i.e. pickles that are not sufficiently processed. In most cases, greenish blue garlic colour changes are not harmful; the product remains safe to eat unless other spoilage signs are present.
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Why do some pickles lose their crunchy texture?
Factors that can contribute to soft pickles include:
  • Use of vinegar with an acidity level less than 5%
  • Pickles that are not processed or not processed long enough in a boiling water canner to destroy spoilage microorganisms
  • Variety and quality (freshness) of the cucumbers used
  • Improper storage or handling of cucumbers before pickling
  • Cucumbers were not completely covered with liquid when packed in the jar
  • In fermented pickles:
    1. Brine that was too weak when fermenting cucumbers
    2. Cucumbers not completely covered with brine while fermenting
    3. Scum not removed from top of brine while fermenting
Note: Heat processing does not, in itself, cause soft pickles. Heat processing is essential to create a strong vacuum seal that allows pickles to be stored safely at room temperature.
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Why must lemon juice or citric acid be added to home canned tomatoes?
Tomatoes have a pH (acid) level that falls close to 4.6 - the line dividing high acid foods and low acid foods. It is important for the safety and quality of all home canned tomato recipes--sauce, whole & halved tomatoes, juice--that a proper acid level is maintained. Since many factors can decrease that natural acidity in tomatoes, the addition of bottled lemon juice or citric acid ensures the correct acidification in each jar. (Bottled lemon juice is recommended because its acid level is consistent, unlike fresh lemons that can have varied levels of acidity.) Recipes such as salsa, tomato chutney and pickles tomatoes generally include an adequate quantity of vinegar (5% acidity) and do not require additional acidification. Always follow a tested recipe. Do not alter the type of ingredients in the recipe or the quantities used.
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If home canned foods have frozen during storage, are they safe to eat?
If the jar of food was processed according to current home canning recommendations (see CANNING BASICS), and the jar is still vacuum sealed, the food should be safe to eat. Examine the jar closely, freezing can cause damage to the vacuum seal or jar breakage. Home canned food that has been frozen during storage may by less desirable due to changes in texture, flavour, nutritional value and colour.
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What causes food/liquid to leak out of jars after and/or during heat processing?
Loss of liquid from a jar of food is called "siphoning". It can be caused by:
  • too little headspace
  • failure to keep jars upright at all times
  • removal of jars from processing a boiling water canner too quickly (before boil has subsided)
  • too little water above the jars during boiling water processing
  • fluctuating pressure in a pressure canner.
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Do you have a home canning recipe for ________?
Search for home canning recipes by clicking RECIPE SEARCH. Then type the recipe name or main ingredient in the Keywords field and click "Find It!" If this search does not identify the recipe you seek, type your request in the Message field of the Contact Us form. Be sure to give us your name and address so that we can reply promptly to your request.
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How do I prevent browning in light colour fruits?
Fruit-Fresh® Colour Protector helps retain fruit’s natural colour and flavour and can be used for fresh fruit, canning and freezing. It is most commonly used for light fleshed fruit, such as peaches, pears and apples. Fruit-Fresh® contains ascorbic acid – an antioxidant (a source of Vitamin C) anddextrose – a natural sugar. They increase acidity and pull juice to fruit’s surface retarding browning and flavour loss. Serving Fresh Fruit Dissolve 1 tbsp (15 ml) Fruit-Fresh® in 3 tbsp (45 ml) water. Toss with 4 cups (1000 ml) fruit; drain & serve. Or, mix 1 part Fruit-Fresh® with 8 parts sugar. Toss with fruit; chill & serve. If desired, Fruit-Fresh® may also be sprinkled over cut fruit which is then lightly tossed to distribute natural juices. Canning As it is prepared, place cut fruit into a solution of 4 tbsp (60 ml) Fruit-Fresh® dissolved in 8 cups (2000 ml) water. Drain fruit. Raw Pack: Pack fruit into a hot jar. Hot Pack: Combine fruit & canning syrup, bring to a boil. Pack hot fruit into hot jar. Next step for both Raw Pack and Hot Pack -- cover fruit with boiling canning syrup* leaving 1/2 inch (1 cm) headspace. Remove air bubbles. Centre SNAP lid on jar, apply screw band until fingertip tight. Process in a boiling water canner for time required for type of fruit and jar size. Freezing Option 1: Sprinkle prepared fruit liberally with Fruit-Fresh® and place on single layer on cookie sheet. Place in freezer until solid, about 35 minutes. Transfer frozen truit to freezer bags or container squeezing out excess air. Option 2: As fruit is prepared, place it in a solution of 4 tbsp (60 ml) Fruit-Fresh® dissolved in 8 cups (2000 ml) water. Drain fruit. Pack fruit tightly into freezer containers; cover with chilled syrup* leaving ½ inch (1 cm) headspace. Place crumpled waxed paper on fruit to push it under syrup. Seal & freeze. *CANNING SYRUP: Boil 4 cups (1000 ml) water with sugar for desired type, 5 minutes. Then add 2 tsp (10 ml) Fruit-Fresh® per 1 cup (250 ml) syrup. Use medium syrup for most fruit. For pears, use light syrup with 1 tbsp (15 ml) Fruit-Fresh® per 1 cup (250 ml) syrup. Light - 1 ¼ cups (300 ml) sugar plus 4 cups (1 L) water yields approximately 5 cups (1250 ml) light syrup. Medium - 3 cups (750 ml) sugar plus 4 cups (1 L) water yields approximately 5 1/2 cups (1375 ml) medium syrup. Heavy - 4 3/4 cups (1175 ml) sugar plus 4 cups (1 L) water yields approximately 6 1/2 cups (1625 ml) heavy syrup.
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How do I reduce the quantity of sugar in jam or jelly recipes?
When preparing jams or jellies with dry or liquid fruit pectins, reducing the quantity of sugar from that recommended in the recipe can cause gel failure. Consumers with special dietary needs may wish to use a special product, Bernardin No Sugar Needed Fruit Pectin, which gels fruit mixtures with no added sugar. Such fruit spreads are sweetened exclusively by fruit's natural sweetness. The sweetness of fruit spreads made with this No Sugar Needed pectin can be enhanced with artificial sweeteners or a small quantity of corn syrup, honey or up to 3 cups of granulated sugar. On this site, recipes using Bernardin No Sugar Needed Pectin are all titled "Light". To find these recipes, go to RECIPE Search. Type Light in the Keyword field and press "Find It!" The quantity of sugar in a long boil jam recipe may be reduced at the maker’s discretion. However, the product will need to be cooked longer to reduce liquids and concentrate the natural sugars from the fruit used. In many cases, this lengthened cooking will result in a product with a carmelized flavour and considerably lower yield than similar quantities of fruit prepared with added pectin. Although long boil fruit spread recipes appear to use “less sugar”, by the time they are cooked down the sugar concentration is likely to be very close to added-pectin recipes that start with a greater quantity of added sugar. Jellies require a delicate balance of sugar, fruit juice and acid. For ultimate jelly-making success, start with a “tried and true” jelly recipe and use ingredients in the specified quantities.
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Does Bernardin have a factory outlet store?
No, Bernardin does not operate a factory outlet store. Direct sales to consumers are not made at the company’s headquarters in Toronto. Grocery and general merchandise stores across Canada continue to be the most cost efficient source of Bernardin home canning products. We recognise, however, that retailers’ limited display space makes some of our products difficult to locate in some areas, year-round. Thus a selection of home canning supplies and accessories are available via mail order. Clicking ORDER ONLINE presents this selecton.
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I cannot find a certain Bernardin product. Can you help me?
Home canning supplies are sold at most grocery stores, hardware stores and in mass merchandise outlets across Canada. Unfortunately, not every store stocks every product year-round. The most abundant selection of home canning supplies is found in these stores during the spring-summer harvest seasons. Certain national and regional mass merchandisers, food chains and hardware stores carry a selection of home canning items year-round. If you do not see the item you want on the shelf, ask the store manager. If the item is listed in the store’s general warehouse, managers can order the product in for you. If this tactic proves unsuccessful, please email us using the message box in Contact Us. Be sure to include your address and your telephone or email address so we can answer you directly.
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How can I purchase Bernardin products wholesale for my business?
Bernardin distributes its products in Canada via retailers and distributors. We do sell to a limited number of individual businesses that meet our minimum purchase requirements. If you operate a business that uses a substantial quantity of mason jars, lids or fruit pectin annually, please use the contact form to email us. Be sure to complete all of the contact information listed below and answer all the following questions in your message.
  1. What type of business? i.e. home-business (products are sold after filling); formal-business (products are sold after filling); OR distributor (products resold as received)
  2. What products are required? (i.e. size of jar, etc.)
  3. What do you think your annual volume requirement would be? (i.e. number of jars, lids, quantity of fruit pectin, other home canning products)
  4. How much product would you purchase with each order?
Our sales department will evaluate and respond to all requests. If your projected annual volume is not large enough to meet our minimum shipment requirements, we will attempt to assist you in locating a distributor in your area.
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